Privacy Policy
Last Updated: February 2, 2026
Looking Glass Counseling, LLC (“we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share when visiting our website or contacting us online. This Privacy Policy explains how information is collected, used, and safeguarded through interactions with this website.
This policy applies only to website use and inquiries and does not replace the Notice of Privacy Practices provided to clients who engage in counseling services.
Information We Collect
Information You Voluntarily Provide
When you use this website, you may choose to provide limited personal information, including:
Name
Email address
Phone number
General questions or messages
This information is used solely to respond to inquiries, provide information about services, and schedule consultations.
Please do not submit sensitive personal, medical, or clinical information through website forms or email.
Automatically Collected Information
This website may collect non-identifying information such as:
Browser type
IP address
Pages visited
Date and time of visits
This information is used to understand website usage and improve functionality.
Cookies and Website Analytics
This website may use cookies or similar technologies to enhance user experience and collect general usage data. You may disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.
How Your Information Is Used
Information collected through this website may be used to:
Respond to inquiries or questions
Schedule consultations
Improve website functionality
Comply with legal, ethical, or professional obligations
We do not sell, rent, or share your personal information for marketing purposes.
Important Information About Counseling Services
Submitting information through this website does not establish a therapist-client relationship.
Clinical services, treatment records, and Protected Health Information (PHI) are handled separately and are governed by a Notice of Privacy Practices, which is provided during the intake process in accordance with HIPAA regulations.
Website forms and email communication are not intended for emergency use and may not be fully secure.
If you are experiencing an emergency or are in crisis, please contact local emergency services or a crisis hotline immediately.
Third-Party Services
This website may use trusted third-party services (such as scheduling tools, form storage, or analytics) to operate effectively. These services may process information in accordance with their own privacy policies. We encourage you to review those policies directly.
Data Security
Reasonable administrative and technical safeguards are used to protect the information submitted through this website. However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.
Children’s Privacy
This website is intended for adults seeking information about counseling services. Looking Glass Counseling, LLC does not knowingly collect personal information from children under the age of 13 through this website.
Your Rights
You may request to:
Access the personal information you have submitted
Correct or update your information
Request deletion of your information
Requests can be made using the contact information below.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
JoAnn Ristau, LPC
Looking Glass Counseling, LLC
Email: jristaulpc@gmail.com
Website: https://lookingglass-counseling.com